Waiting for a Telus techniocian to come by on the weekend to see if a WiFi booster/extender is warranted which will in my opinion resolve the issue. . There's a speed test tool built into the T3200M as shown in the image below. Those rules remain in place. They still had the cheek to lie about it and say there was a theft of the cables and they cannot afford to replace it. The upgrade from the current copper network to PureFibre is mandatory. Post was not sent - check your email addresses! Removing an entire copper water pipe line can be a long and difficult job, and you may even need to call in professional help. Also supposed to change over to LTE - if it not fixed Teusday, I am just going to cancel everything. Occasionally, NOT the power lines. I think I have just reached the max that copper will do with my line lengths and this T3200M modem. They still had the cheek to lie about it and say there was a theft of the cables and they cannot afford to replace it. I don't know how this all ended up for you, but on April 11 my wife was told for only $10 more a month you can have unlimited data. MY internet 25/25 is no longer offered but they phone me every 2 to 3 months to upgrade for same price (short time period only) then up the price. Never noticed that with the T2200H modem and Internet 50. http://www.speedtest.net/result/7142693200. Fair enough. This is not “normal” speeds. Can they actually leave me without a phone feed if I don't want nor need the Purefibre network? Do I have to have a technician visit to upgrade from copper to PureFibre? Neighbours with the most likes in the past month. The FCC just released new rules in WC Docket 13-3 having to do with the decommissioning of copper lines. With VOIP on a smartphone app, in addition to or as an alternative to a VOIP phone plugged into a router, the same issues using cellphone towers will apply. Connecting your home to the PureFibre Network occurs in 3 stages: TELUS PureFibre is superior to the aged copper network. The order establishes rules that carriers must follow if they want to automatically decommission copper. The first test I did gave me a 80 Mbps download with 1 HD in use?? I'm testing with a computer hard wired with Ethernet. @JackArthur, you may find better services and pricing available to you with a Fibre-connected phone service, as it is not regulated under the same legislation as copper telephone is. 1-855-755-2822 or email pfconnect@telus.com. Neighbours with the most likes in the past month. and I was this is rediculous, even netflix advertises 5M and I have a number of devices and we were getting by with 50 until you cut us down to 1.8-1.9 and I have no idea what those guys did, but It's something to do with the sales person who changed our plan that day. Vancouver Point Grey, its not hat I don't want the service right now, don't really need the extra installation logistics hassle and having my alarm security service also affected. To avoid service interruption during the transition from copper to PureFibre customers will need to schedule a technician visit. What are the Attainable Line Rates? Jun 8, 2019. Decommissioning copper has nothing to do with that topic since copper lines for customers would function the same as today even with an all-IP network between carriers. There's no reasoning with them through any of their channels. It is correct that OneCall cannot see all buried lines and that Telus is not associated with them. A lot of the rest is only being used to serve slow DSL. What if I don’t want to switch to TELUS PureFibre services? Prior to your installation appointment, we’ll make sure fibre is connected to the exterior of your home. vicci. I get contradicting advice from the copper wire and Purefibre teams. After a long wait on hold, they came back and said that all setting were correct, and in so many words, I was going to have to live with the slowdown. And to confuse things a little, the test results seem a bit erratic. Will there be any disruption to my services when I upgrade to PureFibre? Telkom will terminate fixed-line copper services for prepaid customers with effect from midnight on 31 July 2019.. he has to take my word that I was getting those speeds before on Copper. Access to 911 and access for people with disabilities must still both meet current rules and standards. These routers have a battery but what happens when it dies? https://www.telus.com/en/internet/fibre/faq. For issues like 214 compliance they are now considered the same as smaller telcos. This is what I found on the Telus website, contradictory to … It's thicker, lower and safer for a possum to use them the Telstra pstn or power lines. Chances are they will need to schedule a technician to locate and repair the issue. They wont actually cut you off. The way I am reading the results of the tests the bonded copper line seems to have a max of 88 Mbps. This is what I found on the Telus website, contradictory to what the most recent correspondence received from Telus states?? So can Telus actually (and legally) cut me off? Please ensure you’re home for this visit. You will be notified when TELUS retires the copper network in your neighbourhood, and switching to PureFibre becomes mandatory. Connecting your community: We bring the network to your neighbourhood, Connecting your home: We run a fibre optic line from the neighbourhood network to the outside of your home. To help us improve this website, we'd love to hear your feedback. So i just got a call from Telkom about them removing the ADSL copper lines in my area and giving us LTE routers in the meantime until they can install fiber but the thing is that in my landline will have to go through that LTE router until they can install fiber, and what about blackouts? We had a ring tail try to cross from one power line to the other phase. So when Open Serve were there removing the cables I asked them and they told me Telkom did not have any thefts and they were just purely removing it as they want to move everyone over to the FLLA. The faster one is download and slower the upload of course. Neither does Telkom it seems. Probably going to have to wait for fiber to do better. . Meanwhile, my mom's perfectly working Fixed line service was cut and replaced with LTE FLLLA two weeks ago, with a faulty instrument that could not make calls, and now she sits without ANY service while Telkom argues about if the instrument she was issued with is faulty or not ...... and covered under warranty as installed by THEIR technician. Are you an official Telus representative as I want it from a bonafide Telus source? Member. What has always surprised me about this Order is that it has been included in the docket looking at the transition of the PSTN from TDM technology to Ethernet.
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