Answers and commentary: Paper 1 Influences of operations and HRM on business activity - Sample set 1 Published 19 May 2016 | PDF | 946 KB Items per page 10 20 50 100 200 Rewarding workers without directly paying them money, motivating workers with money apart for their salary or wage, name laws that exist to protect employees, can take time to switch from one product to another, Work is divided into separate tasks or jobs that allow workers to become skilled at one of them. Identifying & Understanding customers needs, Reserach conducted first hand e.g questionnaries, inteviews, trialling, focus groups, Using secondhand research that already exist e.g. Advantages of using financial method to motivate staff:: Staff feel more motivated and productivity increases. Disadvantages of using financial method to motivate staff:: What non-financial methods can be used to motivate staff? This occurs when employees are taken away from their place of work to be trained. A wider range of skills or qualifications can be obtained, More expensive - e.g. primary research. Quality depends on ability of trainer and time available. assess risk to find customer taste competition estimate demand. Competitors will usually have entered the market at this stage. You can download one or more papers for a previous session. Created by. From 2020, we have made some changes to the wording and layout of the front covers of our question papers to reflect the new Cambridge International branding and to make instructions clearer for candidates - learn more. Pay, Bonus, Profit Sharing, Fringe benefit. Mark scheme . What are the characteristics of an entrepreneur? Job enrichment: staff are given more interesting and challenging tasks. the 4 variables that are important when marketing a product, attempting to make your product stand out from competitors, quanitity that consumers are willing to be able to buy at a current price level. In a TQM effort, all members of an organization participate in improving processes, products, services, and the culture in which they work. Some images used in this set are licensed under the Creative Commons through Flickr.com.Click to see the original works with their full license. Introduction The Pearson Edexcel Level 1/Level 2 GCSE (9-1) in Business is designed for use in schools and colleges. Business in the real world; Influences on business; Business operations; Human resources; How it's assessed. Identifying and understanding its customers, Informing customers and increasing sales. on a train, in a café, in holiday, Can send to multiple people at once, Cheap, Instant, Can check the message has been understood, Not all people may be able to attend the meeting - they miss the message, People may not listen to the message Can be boring, Need to employ someone to manage the social media - COSTS, Website could crash and then the message is lost, To replace employee who have left, Business Growth, Skills gaps. Edexcel GCSE Business June 2016 Past Papers. newspapers, magazines, sensors, website, internal data, Collecting data about peoples thoughts and opinions (open questions), Collecting is this statistical data (close questions), Breaking down the market to identify a target market, Introduction, Growth, Maturity.
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