A Player can access the details of his or her Player Account through the OLG.ca website by going to the “My Account” or “Account Information” page including, for example, to see the following information: If a Player discovers any inaccuracy or error in the information that is contained in his or her Player Account, or if the Player suspects that such an inaccuracy or error may exist, regardless of who is responsible for the inaccuracy or error, the Player is required to immediately contact Player Support.
To claim lottery prizes from $1,000 to under $10,000, you can take advantage of OLG’s mail-in claim process. OLG will post a notice on OLG.ca advising Players when this Agreement has been revised, and Prospective Players (prior to registering an account with OLG.ca), Intending Players (prior to completion of the registration for a Player Account) and Players (prior to logging into their Player Account) will be required to acknowledge and agree to be bound by the revised terms and conditions from and after that date.
To reach us by email: newsroom@netnewsledger.com. Tel: 1 (416) 326 8700 or 1 (800) 522 2876 (toll free in Ontario).
Write CSS OR LESS and hit save. during each of the first 12 months that the Player Account is an Inactive Account, a monthly service fee of $2 per month (or if the balance of the Player Account is less than $2, then that balance); during each of the next six months that the Player Account is an Inactive Account, a monthly service fee of $10 per month (or if the balance of the Player Account is less than $10, then that balance); and. Once received at OLG, winning tickets and tickets that are damaged cannot be returned to the claimant. fraud includes the unauthorized use of a credit card as a source of funds to be deposited to the credit of a Player Account; criminal activity includes money laundering; an unfair advantage includes the use of any software that could provide a Player with an unfair advantage (including, by way of example only, “bots”, artificial intelligence, machine learning software, malicious code, opponent profiling software, automatic betting software, viruses, worms, or malware); and.
A Player should familiarize themselves with the terms and conditions that govern the use of his or her bank or financial institution's online banking website prior to using it to fund a Player Account, including whether the bank or financial institution will charge any fees relating to the use of Interac Online. OLG is a crown agency that develops world-class gaming entertainment for the Province of Ontario. Make your window larger or open pdfFiller on desktop to enjoy all the awesome features in detail.
1 piece of valid government-issued ID with your birth date.
For example, a slow Internet connection could adversely impact the performance or operation of OLG.ca, or an outdated web browser or the settings on a Player's computer could cause some or all of the content of OLG.ca to display incorrectly or to fail to display.
the dollar amount value of the bets, wagers or purchases actually placed by a Player via his or her Player Account in respect of the relevant bet, wager, purchase or Game that gave rise to the relevant alleged liability; the amount of applicable monies, where such monies have been improperly directed by OLG or misplaced by OLG; or. When Interac Online is selected as the payment option, a Player will be redirected to the online banking website for his or her bank.
If a Player Account has become a Dormant Account and is locked, the Player may thereafter contact Player Support to request the reactivation of the Player Account. F Section 3: Sign the Claimant Declaration.
If the winner cannot attend the Prize Centre, his/her cheque will be sent by regular mail or courier, based on the winning amount.
As of the date of this Agreement, a Player is permitted to make only one withdrawal of Unutilized Funds per day. From time to time OLG may, in its sole discretion, whether for promotional purposes or otherwise, offer to upload Bonus Funds into a Player Account, subject to the Player (in his or her discretion) accepting the offer of the Bonus Funds. Prizes of $50,000 and over are considered major wins. if the Player registers a bank account that is held jointly with one or more other persons, withdrawals of Unutilized Funds from his or her Player Account will be paid into such joint account and, therefore, may be accessed by the other account holders. F Section 2: Fill in your bank details. In the event that no bank account is associated with the Player Account, or if OLG is not able to successfully deposit the Unutilized Funds in such bank account (for example, because the bank account has been closed or because OLG requires additional information in order to confirm that the bank account belongs to the Player), OLG will use its reasonable efforts to contact the Player using the Player Contact Information. The individual who signs this form as a witness should be impartial and have no vested interest in the claim. Bonus Funds have a notional monetary value only, so they are not Unutilized Funds at the time they are awarded.
In addition, OLG may, at any time in its sole discretion, request additional information and documentation from a Player for this purpose.
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