Washer will pause during certain phases of cycle. Washer spins the dry load for several minutes before filling to determine if load is balanced. Is the exhaust vent or outside exhaust hood clogged with lint, restricting air movement? Replace the fuse or reset the circuit breaker. Refer to the tech sheet (stored in the console) to enter the diagnostic test mode and recover the saved error code. Join our email list for updates and offers. It is normal for small amounts of water to remain in dispenser at the end of the cycle. Long venting will increase drying times. Balance a single item such as a rug or jacket with a few extra items. This extends the cycle. 3. Always measure detergent. Are you using AFFRESH™ washer cleaner on a regular basis? Use your fabric softener dispenser. The Do not place load items on top of the bleach dispenser when loading and unloading the washer (on some models). Unplug the washer. Garment care instructions may not have been followed. The washer is less efficient at rinsing when load is tightly packed. 3. Empty pockets, zip zippers, and snap or hook fasteners before washing to avoid snags and tears. Lift the top panel of the washer to access the lid lock/switch assembly. The suds from regular detergent can cause the washer to operate incorrectly. Suds during rinse and spin cycles can reduce spin speed. Measure detergent and fabric softener. Check all household plumbing for leaks (laundry tubs, drain pipe, water pipes, and faucets.). Loose items such as coins could fall between basket and tub or may block pump. Appliance does not start although “Start/Pause” has been pressed, Appliance stops during the programme, and the “Start/ Pause” light blinks, • “Rinse hold” position of the “Variable spin” button is activated, and the “Rinse hold” symbol, Detergent dispenser contains residues from detergent and/or additives. Using too low a load size/water level selection. This code is for models with a digital display. Dry smaller loads that will tumble freely. The wash load should be balanced and not overloaded. Overflow Error There may be 2 fuses or circuit breakers for the dryer. For gas dryers, is the valve open on the supply line? Add an Extra Rinse to the selected cycle. Are the laundry products in the correct dispenser compartment? A hot rinse followed by spin will cause wrinkling. Check household plumbing (laundry tubs, faucets, drainpipe, water pipes) for leaks. As your frequency of loads washed increases, the water temperature may decrease for hot and warm temperatures. © 2020 Transform SR Brands LLC. If the dryer will not terminate its cycle when set to AUTO MOISTURE SENSING PLUS, check the Moisture Sensor. Unplug the washer. dispenser tray in your Duet washer has a small motor on top that moves a guide to direct water into the proper cup. Slowly pour into the dispensers. Use the Casual Permanent Press cycle and the Delicates or Handwash/Wool setting on the Fabric Select control if using a hand-wash detergent. 3. If the washer is on a pedestal, the washer must be secured to the pedestal and all four pedestal feet must be in firm contact with the floor. Drop items loosely into the washer. First try the solutions suggested here to possibly avoid the cost of a service call…. Is water bouncing off the tub ring or the load? If the motor will not start, check the following: 2. Were strings and sashes tied to avoid tangling? Follow the manufacturer’s recommendations. Use the Permanent Press cycle or another cycle with low spin speeds (if available) to reduce wrinkling. 120VAC) 1. If a suspension rod and spring is broken or damaged, replace all of the suspension rods and springs (the replacement part is a kit that has all 4 rods/springs). We care about our customers and their families as much as we care about making quality appliances. Check the wiring connections on the main electronic control board and the drive motor. The dispenser can't move into position. Select the Drain & Spin cycle to remove excess water. check that all the connections to the main control and motor control are fully connected. Follow the manufacturer’s instructions to avoid damage to your garments. Center the tub before starting the washer. Check that the hot and cold water hoses are connected to the right faucets. Allow cycle to finish. The dryer may vibrate if not properly installed. If you do not feel air movement, clean exhaust system of lint or replace exhaust vent with heavy metal or flexible metal vent. Nicole Papagiorgio has been writing professionally since 2005. Follow manufacturer’s directions. Technical support specialists developed a detailed troubleshooting guide of brand`s equipment, where all error codes of Whirlpool washers are systematized. This additional time will depend on the load size and the hot water inlet temperature. Motor Control Unit Error The dryer will start, and the heater will take several seconds to turn on. The top of the drain hose must be at least 39" (990 mm) above the floor. This is normal. Was the PUSH TO START dryer button firmly pressed? • Is the protection device or fuse blown? The wash load must be balanced and not overloaded. It is normal to hear the pump making a humming sound with periodic gurgling or surging as final amounts of water are removed during the spin/drain cycles. Check the Duet Washer Motor. 120VAC (reference Neutral) should be present at: 6. Load dry items in loose heaps evenly around basket wall. Dry smaller loads so lint can be carried to the lint screen. Whirlpool Calypso Automatic Washer Fault Codes: Failure Code: Fault Code Description: Solution: PF: Power failure "PF" flashes if the washer loses power during a running cycle. Check that the hot and cold water hoses are connected to the right faucets. Follow manufacturer’s recommendations for the type of load you are washing. Check the fill hoses. If no interference is apparent, then the lid lock/switch assembly will typically need to be replaced. Wash like colors together and remove promptly after the cycle is complete to avoid dye transfer. If you have very soft water, you may need to use less detergent. Clogged dispensers or laundry products dispensing too soon. Reinstall hoses, turn on water, and check for leaks. Replace any blown fuses. Add the correct amounts of powdered detergent, liquid chlorine bleach, or fabric softener to the correct dispenser. Check with a qualified electrician. The washer's drain pump cannot pump soap suds, it needs to be in liquid form. Match dryer setting to load type. If it is actually bad then you will need to replace the washer's motor. Washer won’t run or fill, washer stops working. Empty pockets before washing. The washer may still be spinning. Did you wash a large load in a gentle or Delicate cycle? If problem persists after replacing Moisture Sensor and thermistor, replace the Even Heat Control Assembly. The washer can be fully loaded, but not tightly packed. If the dryer does not stop after the set time elapses, check the Motor Relay. Use correct dryer settings for load type. Did you add fabric softener directly to the load? If the dryer heats when the Fabric Care/Temperature switch is set to AIR FLUFF (No Heat), check the following: 1. If the inlet water valve assembly is defective, replace it. Wipe up bleach spills. Is the electric dryer being used for the first time? Try to reset the Duet washer's memory by unplugging the washer for 2 minutes. Hoses not secured. When using the Delicate and Hand Washables cycles you should use small loads. Check drain hose for proper installation. Wash water colder than 60°F (15.6°C) may not completely dissolve the detergent. Check your electrical source or call an electrician. Are you washing a single item or bulky load? You have not opened to door for 3 wash cycles… If the problem continues, call an electrician. • The sound may be generated by the expansion or contraction of the front panel due to temperature changes. Use the advice and tips in these articles and videos to get the most out of your washer. Washer continues to fill or drain, drain cycle seems stuck. This washer requires a 120-volt power supply. Both hoses must be attached and have water flowing to inlet valve. Check the voltage at the Heater Relay: Dryer Heats During Air Fluff/No Heat Cycle. Check water valve. Find Whirlpool ® washer, dryer and kitchen appliance manuals you can download from our website. Evenly distribute the load in the washer basket and make sure the height of the load does not exceed the top row of basket holes. This washer has a tight seal to avoid water leaks. Clean lint screen. Are the fill hose washers properly seated? Washer and dishwasher error codes and troubleshooting. The air movement and tumbling of a dryer removes lint from the load. The top of the agitator is loose, or moves in only one direction. Select Fabric Softener Added-Yes when using fabric softener. This is normal. If the dryer starts running before the PTS switch is pressed, replace the PTS switch. Programme duration is considerably longer or shorter as indicated in the “programme chart” or on the display (if available). Potential Causes Has a hard object entered the POWER CLEAN module? This will not transfer to other clothing. Check connector pins in P2 at the Even Heat Control to make sure they are making contact. The non-High Efficiency detergents can cause oversudsing, which can leak from the rear of the washer. Do not add detergent. Did you put powdered or liquid color-safe bleach into the liquid chlorine bleach dispenser (on some models)? If not, then a garment could be stuck between the outer tub and the spin basket. LID -Usually occurs when you try to start a cycle with the lid raised. This is bad... Use cycle designed for the fabrics being washed. Do not interrupt cycle. Be sure laundry packet is added to washer basket before adding clothes. The suds from non-HE detergent can cause a film residue. Separate the load items and restart the dryer. Hot water should be at least 111 °F (44"C) to clean heavy or greasy soils. Carefully pour into the dispensers. The gas valve clicking is a normal operating sound. Use of non-HE detergent can cause a film residue which can result in odor. Wash smaller loads. Important Notice: Check household plumbing (laundry tubs, faucets, drainpipe, water pipes) for leaks. Check that both fuses are intact and tight, or that both circuit breakers have not tripped. The new electric heating element may have an odor. Are the water inlet valve screens clogged? The cycle time will be extended if oversudsing occurs or the load is unbalanced. The odor will be gone after the first cycle. Select DRAIN/SPIN to remove any water remaining in the washer. Sort dark clothes from whites and lights. Do not overload the washer. When using the Quick Wash or Delicate cycles, you should use small loads. Proper operation of dryer cycles requires temperatures above 45ºF (7ºC). Evenly distribute the load and make sure the height of the load does not exceed the top row of basket holes. Check all household plumbing for leaks (laundry tubs, drain pipe, water pipes, and faucets. Add the correct amounts of detergent, fabric softener or liquid chlorine bleach to the correct compartments.
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