While this replacement program concerns outdoor lights, the range has many more HomeKit in-house options, which at times have been stocked in Apple Stores. After extensive testing, we’ve discovered that in very rare cases, some Philips Hue 40 Watt outdoor power supply units (PSU) may become damaged due to water leakage and pose a safety risk if touched in wet conditions. Fill in the form linked below, where you’ll need to provide your personal information, the production code, and the model number of your PSU (located after the word “model” on the label). To check if your PSU is eligible for replacement, please first unplug the product or switch off its power. All products before and including week 41 of the year 2019 are potentially affected. The first two digits refer to the year and the second to the week of manufacture. These are Lily Spot Lights, and the Lily XL Spot Light, plus pedestal lights Calla, Calla Large, Econic and Impress. For some applications, warm white light is all you need. AppleInsider has affiliate partnerships and may earn commission on products purchased through affiliate links. Philips Hue recommends switching off the PSU, then checking its four-digit production code. Stressing that the issue concerns "very rare" circumstances, Philips Hue and the firm's parent company Signify have announced a program recalling power supply units (PSUs) from selected Hue outdoor lights. After extensive testing, we’ve discovered that in very rare cases, some Philips Hue 40 Watt outdoor power supply units (PSU) may become damaged due to water leakage and pose a safety risk if touched in wet conditions. Philips Hue has announced what it's calling a "voluntary replacement program," following potential problems with some Hue 40 Watt outdoor systems, including Lily Spot Lights. If the year is 19 or lower, and also if the week number is 41 or lower, you need to have your unit replaced. The systems affected were all sold between 2018 and 2020. For others, you may want to add a dash of colour, selecting from 16 million colours or a predefined scene in the Philips Hue App. All rights reserved. You may have an affected PSU if the first two digits (i.e. The companies say that "these PSUs were shipped with the base packs" of six separate Hue ranges. Install outdoor lights that connect to the Philips Hue smart lighting system and enjoy endless possibilities of bringing your outdoor to life with light. Full details of how to return the PSU and get a free replacement are on the Philips Hue site. To avoid any risks, we advise consumers in case of product failure to first switch off the power before touching the power supply unit. "After extensive testing," says Philips Hue in a statement, "we've discovered that in very rare cases, some Philips Hue 40 Watt outdoor power supply units (PSU) may become damaged due to water leakage and pose a safety risk if touched in wet conditions.". These partnerships do not influence our editorial content. All products before and including week 41 of the year 2019 are potentially affected. You may have an affected PSU if the. Touch ID comeback for iPhones may use under-display IR imaging system, TestFlight could come to macOS at the Apple Silicon event, Mack adds Apple CarPlay options to Anthem, Pinnacle, and Granite truck models, Apple's 5G in future iPhones may benefit from mmWave-based object detection, Apple, Google hiring special effects masters away from Hollywood to work on AR & VR, WhatsApp advises disappearing messages don't always vanish from view, MagSafe Duo Charger gets first regulator approval from Korea, Christopher Walken joins cast of Apple TV+ exclusive 'Severance', Apple imposes strict guidelines on MagSafe accessory makers, Pandora adds HomePod, HomePod mini integration, MacBook Air, 13- and 16-inch MacBook Pro reportedly first Apple Silicon Macs, Do these things first when setting up your iPhone 12 or iPhone 12 Pro, How to master the camera app on iPhone 12 and iPhone 12 Pro, Why the iPhone 12 Pro is worth the upgrade cost, Hands On: iPad Air 4's display, Touch ID change pushes the line forward, How to force restart your iPhone 12 or iPhone 12 Pro, Review: Infinacore Pandora Portable Power is a compact battery pack fit for your everyday carry, Review: iPhone 12 and iPhone 12 Pro are massive upgrades, even not including 5G, Review: ZenPods aim to be the go-to choice now that earbuds don't come with the iPhone, Apple TV+ review: 'Bruce Springsteen's Letter to You' is a musical triumph, Review: Lander Argo offers 360-degree protection for your Mac on the go. These PSUs were shipped with base packs of the following product families between 2018 and 2020: To ensure that you feel safe when using Philips Hue products, we’re launching a replacement program for those with affected PSUs. These PSUs were shipped with base packs of the … the year) are below 19 or both of the following are true: For example, a PSU with the code 1835 is affected, while a PSU with the code 2005 is not. Philips Hue lights were one of the first HomeKit-enabled devices. On the front of the PSU, you will see a four-digit production code: it is formatted YYWW, where “Y” refers to the year and “W” refers to the week. Please include a picture of the front of the power supply unit, where the four-digit production code is clearly visible. How do I get a new power supply unit free of charge. To check if your PSU is eligible for replacement, please first unplug the product or switch off its power. Contact Us | Privacy Policy | Advertise on AI. If you have any questions or need to replace more than three power supply units, please contact us directly. ©2019-2020 Signify Holding. On the front of the PSU, you will see a four-digit production code: it is formatted YYWW, where “Y” refers to the year and “W” refers to the week. "After extensive testing," says Philips Hue in a statement, "we've discovered that in very rare cases, some Philips Hue 40 Watt outdoor power supply units (PSU) may become damaged due to …
Lilyhammer Sopranos References, Naming Spiro Compounds Practice Problems Pdf, Lloyds Pharmacy Radar Key, Tyler Roos Age, Deluxo Trade Price, Tony Gwynn Net Worth, Cgp Year 8 English, Fake Gcse Results Template, Borchardt C 93 Reproduction For Sale, Neverwinter Best Solo Class 2020, Devin Shore Wife, Mushroomhead New Singer, Why Did Sai Betray Naruto, Domestic Violence Informative Essay, Thesis Statement About Jesus, Puppies For Sale Ballymena, John B Calhoun Papers, How Old Is Sara Karloff, Mario Kart 8 Deluxe Time Trial Leaderboards, Caia Coley Lips, Skippy To Go, Hand Clapping Tutorial, Phil Lynott Children, Mt Adams Nh Weather, Games Like Paranoia, Trevor Snarr Net Worth, Fahz Gears 5 Horde, Soldering Iron Argos, Grass Monkey Strain, Dt 250 For Sale, Fallout 76 Best Early Camp Locations, How To Find Reference Number On Bank Statement, How To Tighten String Bracelet, 尾崎 紀世彦 病気, The Fragile: Deviations 1 Flac, President George Weah Net Worth 2020, Elmer Fudd Be Very Careful, Grade 5 Math With Mr J, National Parks Pass Australia Wide, Into The Wild Monologue, 21 Days Of Abundance Pyramid Scheme, Football Field Size M2, Side Street Menu Rochdale, Litefighter Coupon Code, Gian Marco Wife, Hsc Visual Art Essay Sample, Go Movies On Line Me, 8 Oz Ground Beef 90/10, Should I Text My Ex Girlfriend Reddit,