(This will reset your SSID and password to the modem default values). All those blinking modem and router lights may seem confusing, but they're more simple than they seem. For assistance with purchasing or upgrading your products and services, or to make changes to your account. Indicates the DCX700 is receiving updates. Just follow these four easy steps. Comcast changes customer's billing name, and it's awful, Try These 6 Simple Hip Stretches for Stress Relief, Kissing Is Actually Really Good for Your Mental & Physical Health, How to set up your printer to print wirelessly, How to choose an Internet Service Provider, Cozy Sweatpants to Keep You Warm (On the Couch or On the Go), 13 Foolproof Gifts Guaranteed to Impress People Who Are Impossible to Buy For, Rotating Makeup Organizers That Make Getting Ready Easy, Closet Storage Organizers That’ll Maximize Your Space, Sturdy Shower Curtain Rods That Won’t Fall Down. In the bottom-right corner of your screen, double-click the wireless networks icon to check your list of available wireless networks in range.
A Toslink output for connecting sound to your TV or home theater receiver. (Select Messages from Main Menu to view) 3. The lights on your modem and your eero LEDs should be on. For technical support assistance with your products and services. Need more help? Connector for sending high quality video to your TV. You could have a problem with your web browser. Our Chat Support Hours: Monday to Friday: 8 AM to 9 PM, Saturday: 9 AM to 5 PM, Sunday (Tech Support only): 9AM to 5PM. On the Basic page of the Wireless tab of your WiFi modem interface try changing the Control Channel to a different number and test your connection again.
View the instructions below to troubleshoot issues with your modem. Those lights on your router or cable modem aren't just there for show. A coaxial audio output for connecting sound to your TV or home theater receiver. Copyright © 2020 SheKnows Media, LLC, a subsidiary of Penske Business Media, LLC. If you’ve moved the modem since then, try moving it back to its original location.
The wireless router basically functions as a connection point to transmit your wired computer network to your wireless network. Some sources of interference include: cordless phones, microwave ovens, baby monitors, etc. Remote Light : Flashes when a signal is received from the remote control: 6. If you are not able to find your mailbox, your email probably isn’t set up properly in your email program (Outlook, Windows LiveMail, Apple Mail, etc). Check to see that your gateway WiFi Perfected powered by eero and modem are both connected via Ethernet and that the Ethernet is properly plugged into both devices. Use our helpful guides below to get started in connecting your mobile device or computer to the internet. Learn how to get the most from your digital receiver. Step 2: Check the Ethernet connection. Either set your modem in the same place where your old modem was installed, or connect to an active cable outlet in a central location in your home if you are a new internet customer. For technical support assistance with your products and services. For assistance with purchasing or upgrading your products and services, or to make changes to your account. The most compatible setting for password encryption is: AES + TKIP. How to set up WiFi in your homeHow to set up your printer to print wirelesslyHow to choose an Internet Service Provider.
Coaxial output (standard def video & audio) to connect the DCT2500 to your TV. The stories you care about, delivered daily. Read our FAQ's and modem connection guides to troubleshoot your issues and get reconnected quickly. In order to properly Make sure your eero(s) and modem are all plugged into a power source. This can usually be found in the Advanced Settings of the browser Internet Options (Tools > Internet Options > Advanced > Reset). Once the login page loads, enter the username: admin and password: password. view content on this website please ensure that your browser's cookies are enabled. For assistance with purchasing or upgrading your Wireless cell phone, or to make changes to your account. WPA, WPA-PSK, WPA2, WPA2-PSK, and WEP. On the Primary Network page of the Wireless tab of your WiFi modem interface, you will see several different types of password encryptions you can try. Our support pages have lots of great information to help you get the most out of your Eastlink services. All modems and routers have a series of lights that are designed to provide you with information regarding your internet connection. Whether you’re using a modem, a router or a combination of the two, the lights will provide you with certain information regarding your internet connection. In the bottom-right corner of your screen, double-click the wireless networks icon to check your list of available wireless networks in range. Note: Click Here if you’ve forgotten your WiFi network name or password and need help finding / resetting it. Unplug the power cord from the back of the modem. Tap Join, Click on the WiFi Icon in the bottom right hand corner of your screen (for Windows 8, make sure you are on desktop view), Select your network name and click Connect, Click on the WiFi Icon along the top menu bar. Order By Phone: Call us toll free at 1-888-345-1111, Order Online: Chat Live with an EastLink Representative, Order In-Store: Locate your nearest EastLink Store. Here's how … Tap WiFi, then WiFi Settings to view your WiFi toggle button, Note: In some versions of Android, your WiFi toggle button already appears at the top of the screen after you have selecting WiFi, Enable the WiFi toggle to have the device scan for available WiFi networks, Tap the WiFi network name associated with your WiFi modem, Enter your WiFi password when prompted. Try enabling each encryption method (see below for info on how), one by one, and testing your connection each time until you find the one that allows your computer to successfully connect to the wireless network, These encryption method are controlled by the WPA/WPA2 Encryption setting, which is a drop-down menu on that page. In your WiFi modem interface, go to the Basic Setup page of the Wireless tab and ensure that both Wireless 2.4 GHz and Wireless 5 GHz are both set to “Enabled”. The following instructions will help you get your Windows computer connected to the internet. WPA, WPA-PSK, WPA2 and WPA2-PSK encryption methods all require this setting to be set to “AES”. Looped coaxial connector must be connected #2 at all times.
Have internet connectivity issues? Chat is available Monday - Friday from 8am to 9pm and Saturday from 9am to 5pm. In your WiFi modem interface, go to the Basic page of the Wireless tab and ensure that Wireless is set to “Enabled”. Update Information With Monitoring Center. This unit has no recording capacity. Instead of staring at all those blinking modem and router lights with confusion, learn how to interpret the problem and get your service up and running as quickly as possible. Indicates that a recording is happening on your home digital network, YPbPr - Component Video Output (High Def), HDMI Connector (Provides High Def Dolby Digital plus 7.1 Audio), Provides Dolby Digital 5.1 Audio or PCM Output, Connects to a Remote Control Receiver Accessory Cable, Connects to the cable signal from the service provider, Channel 3/4 standard definition modulated audio/video to TV or VCR, HDMI Connector (Provides Up To High Def Dolby Digital plus 7.1 Audio), Connects to a remote control receiver accessory cable (Not Supplied), Press once to display the Quick Menu, twice for the Main Menu, Displays current channel and program information, Change the aspect ratio of the receiver between 1080i, 480p, and 480i, Connects coaxial cable from your cable outlet, Allows coaxial connection of other devices such as TV or VCR, Digital audio output, disables the DVR's volume control, Digital audio output, allows TV & DVR volume to be controlled separately, Standard-Definition S-Video input, provides better quality video than #8, HDMI connector. You can also try resetting the modem to factory default settings by pressing the pinhole reset button on the back of the modem and holding it for 15 seconds. If you also have a router (for home/wireless networking), please unplug its power cable as well. In your WiFi modem interface, go to the Basic Setup page of the Wireless tab and ensure that Wireless 2.4 GHz is set to “Enabled”. Power Light : Indicates the unit is turned on: 4.
It should make a clicking sound when inserted. 2. The following instructions will help you get started with connecting your iPhone to WiFi.
Connector for the coaxial cable coming from the wall cable outlet. Your router, on the other hand, works to connect one computer network to another. For Windows computers, you can try running your browser without Add-ons. Step 1: Plug it in. Our Canadian based customer service team is ready to help you. If you picked up your modem at an Eastlink Store, it is easy to install. On the Basic page of the Wireless tab of your WiFi modem interface you can also try changing the frequency from 2.4Ghz to 5Ghz, or the bandwidth from 20 Mhz to 40 Mhz. Indicates one or more set-top boxes are detected on your home digital network. Write down the color of the lights, whether or not they’re flashing, how fast they’re flashing and if any of the lights are off. Move these devices away from the WiFi modem (to the other side of the room, or a different room entirely) and test your connection again. They convey information about the status of your internet connection.
RCA video output for connecting video to your TV. Login to your WiFi modem interface by opening a web browser, like IE or Firefox, entering 192.168.0.1 in the address bar and press Enter on your keyboard.
Most devices will communicate the following information, although it’s important to check your user manual to verify how the lights are supposed to display on your device: If you have different lights than the ones listed here, make sure you consult with your manual or an online resource to confirm their purpose. For assistance or questions about your billing and / or statement. Your device may have multiple mailboxes to choose from. * Your browser does not appear to be set to accept cookies. Once the login page loads, enter the username and password you were given when the modem was installed. Looped coaxial connector must be connected #1 at all times. Right/Left RCA outputs for connecting sound to your TV. In your WiFi modem interface, go to the Basic Setup page of the Wireless tab and ensure that Wireless 2.4 GHz is set to “Enabled”.
For assistance or questions about your billing and/or statement. The DCX3400 is a digital High Definition DVR that includes features such as: The DCT2500 is a standard definition digital receiver.
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